How can we help?



What size should I buy?

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products.

Can I cancel my order?

We completely get it, we change our minds too! While we wish we could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style. As a reminder, domestic return shipping is free.


We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

What shipping options do you offer

Please refer to our shipping policy here with details and costs of eachh option.

Exchanges & Returns

What do I do if I want to exchange an item i've recently purchased?

Simply contact support and request an exchange, our support staff will email you with a free exchange shipping label for you to send the product back to us. For more details refer to our in depth exchange policy here.

How many days do I have to exchange my item?

Our exchange window is 14 days from the day you purchased your item.

Does Sona Golds offer returns?

No! We offer exchanges only within a 14 day window.


How do I become an affiliate for Sona Golds?

Join our affiliate program by signing up here!

What are the benefits of becoming an affiliate?

Our affiliates receive a variety of benefits like earning commissions for successful refferal, discounts on products, involvement on our social media pages and access to special events hosted throughout the year.

Get in touch

Have additional questions or a general inquiry?